Privacy Policy

Who we are

True Sign Group Inc.("True Sign," "we," "us") provides real estate sign installation, removal, riders, and printing across Durham Region and the east GTA. This policy explains what we collect when you use our website and order our services.

What we collect

• Contact details you provide: name, email, and phone number.
• Order details: property address, post and sign selections, riders, preferred dates, and any notes you add.
• Basic, privacy-respecting analytics about how the site is used.

How we use it

We use your information to schedule and complete your order, to contact you about scheduling and confirmations, to send install and removal updates, and to improve our service. We do not sell your personal information.

Service providers

We share information only with the providers we need to run the service, such as our database and hosting (Supabase, Vercel), mapping and Street View (Google), and email delivery. These providers process data on our behalf under their own terms.

Retention

We keep order and contact records for as long as needed to provide the service and meet legal and accounting requirements, then delete or anonymize them.

Your choices

You can ask us to access, correct, or delete your information at any time. Contact us at durham@truesigngroup.com or (905) 259-4361.

Contact

Questions about this policy? Reach True Sign Group at durham@truesigngroup.com.